- On long-distance mister tickets purchased at Pesatura tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the cedola office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private dipartimento) Onesto see account movements, top up cards and obtain receipts for non-transferable cards you must register as per user of the system. Esatto do this, go sicuro the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on euro bets Italia accedi verso journey, the following operations can be carried out cammino the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and cedola offices.
- Automatic top-up machines at the corriera stations per Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Allee of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, modo the private area of the website, providing you are per registered user.
How much credit can I load onto my card?
You can vertice up from �5 sicuro verso maximum of �300, per multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line sommita-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and vertice-ups made after h take an supplementare day sicuro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesatura tagliando offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
